User-Generated Content (UGC) Guidelines and Disclaimer
Last Updated: 03/08/2025
We love seeing our customers and their pets enjoying our treats! By sharing your photos and videos with us, you are contributing to the community of Epochal Paws pet parents. Here are a few important guidelines and disclaimers to keep in mind:
1. Content Ownership
By submitting content (photos, videos, reviews, or any other media) to Epochal Paws, you grant us the right to use, display, and share your content across our website, social media platforms, and other marketing channels. You retain ownership of your content but grant Epochal Paws a non-exclusive, royalty-free, worldwide license to use, copy, modify, publish, distribute, and create derivative works of your content for promotional purposes.
2. Content Guidelines
To ensure a positive and welcoming community, we ask that you follow these guidelines when sharing content:
- Be respectful: Content should be kind and respectful to other customers, pets, and the community.
- Content must be pet-friendly: Ensure the content reflects the safety and well-being of pets. Content that shows pets in unsafe or harmful situations will be removed.
- Be authentic: Share your true experiences with Epochal Paws and our products. We want real, unfiltered moments with you and your pet!
- No offensive material: Please refrain from posting content that includes hate speech, explicit material, or anything discriminatory.
3. Tagging and Sharing
- When sharing photos or videos on social media, please tag us! You can find us on Instagram and TikTok @EpochalPaws.
- Use our branded hashtag #EpochalPaws so we can easily find and share your content!
4. No Compensation for UGC
Please note that while we may feature your content on our platforms, submitting your content does not entitle you to any compensation or financial reward. By submitting, you agree to share your content without expectation of payment.
5. Disclaimers
- Product Results May Vary: The content you share may showcase results from using our products, but individual experiences can vary. We cannot guarantee specific results for every dog.
- Health and Safety: Always consult with your veterinarian before introducing new products to your pet’s diet, especially if your pet has any pre-existing conditions or dietary restrictions.
- Content Use: By submitting content, you confirm that you own the rights to the content and that it does not infringe upon the intellectual property rights of others.
6. Right to Remove Content
Epochal Paws reserves the right to remove any content that violates these guidelines or that we deem inappropriate for our community. We want to ensure that all shared content is positive, respectful, and in line with our brand values.
Need More Help?
If you have any questions or concerns, please email us at epochalpaws@gmail.com or fill out this form.